What every IT professional should be thinking about right now
Posted on February 10, 2011Summary The IT professional is needed more than ever to offer value added counsel and services to the stakeholders they serve. At the same time, many IT functions are commodities, which means they are subject to all manner of outsourcing and manipulation. Here are some ways to make sure you're not standing in the wrong place.
With economic uncertainty, competitive pressures, the demand for steady growth (rapid or not), budget pressures (which are a matter of priorities more so than resources), and the (accurate) realization that many IT functions are, in fact, commodities (subject to all manner of outsourcing and manipulation) while others are -- most assuredly -- not, the IT professional (whether executive, manager, or staff employee) is needed more than ever to offer value added counsel and services to the stakeholders they serve.
At the top of your agenda -- which every one of your business stakeholders should be hearing from you about -- is an assessment of areas where IT can facilitate or contribute to improvements in efficiency or effectiveness. And, if you are particularly bold, where IT can contribute to competitive positioning and customer retention and the like.
When you are proactive about this -- and yes, that means promoting and marketing your agenda internally -- some will go for it, others will be doubtful, and some will refuse to cooperate. To first help your organization like this (or to do so at a far higher level than you currently are or in any other way), you have to go out of your way and be proactive.
The IT profession is typically reactive, too internally focused, myopic about the business, and too accepting of the status quo. After observing many organizations, one of the most common things they need is a more proactive, more business results oriented, and less timid IT department.
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