Posted on February 11, 2016
My lovely wife has an MBA, speaks 5 languages, and is currently in school to get a third (fourth?) degree. Point is, she's smarter than me (I? See?) and I'm lucky she even speaks to me.
However, she's in a class right now and wanted to record the hour long lectures. After trying on her Windows Phone, her iPad, her Laptop with OneNote she got very frustrated. I gave her a portable handheld recorder and she returned from class with 800 megs of wav files then asked me how to share them with the rest of the class.
This started a long talk about WAV files vs. mp3s, DropBox vs. email, megabytes vs. gigabytes and developing a sense of "digital scale." We talked about pixels and dpi, about 40 megapixel vs a 400x400 picture.
She said to me "there's all this stuff that techies know that makes normals feel bad. Where does one learn all this?"
Read the linked story
"Knowing computers" today is more than just knowing Office, or knowing how to attach a file. Today's connected world is way more complex than any of us realize. If you're a techie, you're very likely forgetting how far you've come!
The #1 thing you can do when working with a non-techie is to be empathetic. Put yourself in their shoes. Give them the tools and the base of knowledge they need.
I honestly don't know HOW we learn these things. But, I figured I could help.
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